Support

We're happy to help.

Contact us

Email support@jma.zone and we'll get back to you. Please include your device model and iOS version so we can help faster.

Email Support

Frequently asked

How does reading turn into screen time? Kids press Read to bank time; parents set a per-kid conversion rate (e.g. 1 minute read = 1 minute of play). Kids then press Play to spend it.

I forgot my parent PIN. For safety the PIN is stored only on your device and can't be recovered by us. You can reset it by deleting and reinstalling the app (this also clears local data), or from Settings if you're still signed in.

What is the Reading Leaderboard? An optional, off-by-default feature that lets families compare reading points. It's parent-PIN-gated and only ever publishes a nickname you choose plus a score — never your child's real name, birthday, precise location, or photos. Turn it off anytime to remove your entry.

How do I delete all my data? Settings → Account & Security → Delete Everything. This permanently erases all data from your device.

Is there a purchase? The app is free; an optional one-time Read2Play+ unlock adds extra features and is purchased through the App Store behind the parent PIN.

Privacy

See our Privacy Policy. All data stays on your device; there are no ads, analytics, or third-party trackers.